General

How many debit cards come along with one account?

When opening an account, you get one business debit MasterCard sent to your address for free. Have a bigger team? Soon you will be able to order as many as ...

What type of card will I receive?

Your card is a debit Mastercard, which means that all transactions occur in real-time and are directly debited from your bank account.

Can I make contactless (NFC) payments?

Your debit Mastercard is equipped with NFC, a technology that enables you to make contactless payments. Before you can make your first contactless payment, ...

What is the maximum amount I can pay via contactless (NFC)?

Contactless payments work for amounts up to 25.00 EUR in Germany. Above this limit you will have to enter your PIN.  For other countries spending limits...

How can I activate contactless (NFC) payments?

In order to activate contactless payments on your card, you first have to make a payment with your PIN at a card terminal or you have to withdraw cash at an...

Do I have to sign my card?

Yes. Each card has to be signed by the card holder, in order to be accepted by merchants (offline businesses). Merchants that don't comply with this ru...

Can I cancel my second debit MasterCard?

Yes. You can block this card temporarily or permanently directly in your Penta account.

What is the maximum spending limit for my debit MasterCard?

The following limits apply for card transactions. Please note that these limits apply for all cards associated with your account combined. ATM withdrawals...

What is the difference between Debit cards and Credit cards?

Both cards get accepted at the same places. The difference is, where the cards pull the money from.  Debit cards draw money directly from your checking...

How does a debit card work?

Debit cards draw money directly from your checking account when you make the purchase. They do this by placing a hold on the amount of the purchase. The merc...

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