Settings

How can I change my personal data?

In order to change your personal information, please contact our customer support team When you reach out to the support team, please attach all the rel...

I want to change my E-Mail Address, is this possible?

The E-Mail address is used as the primary login into your Penta account, therefore this change should be avoided due to security reasons.  If you absolu...

I want to change a user who has access to the account.

The feature to add/change additional users has not been released yet, however, it is coming very soon - around June 2018. When this feature is live, you wi...

I want to add a new user.

The feature to add additional users has not been released yet, however, it is coming very soon - around June 2018. When this feature is live, you will be ...

I want to change the name of the company.

If your company name changed, please reach out to our customer support and attach all the documents that serve as a proof of the new business name.

The share structure of my company changed. I want to change the beneficial owners.

Please contact our customer support team to update this information. When you reach out to the support team, please attach all the relevant documents justif...

I want to change my name.

To change your name, please contact our customer support and attach all the relevant documents justifying the change of your name.

How can I change my business address?

You can change your business address from the Administration section of the account under the Business Information tab. You will need to verify the change w...

I want to change my phone number and contact information.

If you wish to change your phone number or any other contact information, please reach out to our customer support team. Please note that it is important to...

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