General

How is Penta different from a traditional bank account?

Penta is a current account with a German IBAN and and all the classic banking services you would need (transfers, card payments, etc.), it comes with a busi...

Who can open a Penta account?

Penta is available only for German businesses with the following business forms: UG GmbH AG GbR OHG PartG KG e.K. eG Penta is...

How does your pricing work?

Our pricing model is called "pay as you grow".    The basic account is free. As your business and your needs grow, you can pay for additional se...

How long does it take to open a Penta account?

Applying for an account online takes about 15 minutes. After you submitted your application, it will take us about 48 hours to verify the account.  Plea...

How can I deposit funds to my Penta account?

Currently, you can only deposit money to your Penta account via a bank transfer.  To transfer money to your account, simply initiate a bank transfer to ...

If I need help, can I talk to someone?

If you experience an issue with any of our services and you don't find the solution in our FAQ section, please get in touch with our Customer Support T...

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