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Cards
General
14
How many debit cards come along with one account?
What type of card will I receive?
Can I make contactless (NFC) payments?
What is the maximum amount I can pay via contactless (NFC)?
How can I activate contactless (NFC) payments?
See all 14 articles
Delivery
4
When will my card be delivered? I ordered additional cards, when will I receive them?
How will my card be delivered?
To which address will my card be delivered?
How do I activate my card?
Card Troubleshooting
12
Where is my card accepted?
My card payment was declined. What happened?
My contactless (NFC) transaction was not successful. What happened?
How can I unblock/block my card?
I lost my card, what should I do?
See all 12 articles
PIN Code
8
How do I set my PIN code?
How do I change my PIN code?
Why was my card blocked after I tried entering my PIN code?
Why is my PIN code not working after I changed it in the App?
How to protect my PIN code?
See all 8 articles
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