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Cards
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Cards
General
16
How many business debit cards come along with one account?
What type of card will I receive?
Can I make contactless (NFC) payments?
What is the maximum amount I can pay via contactless (NFC)?
How can I activate contactless (NFC) payments?
See all 16 articles
Delivery
4
When will my card be delivered? I ordered additional cards, when will I receive them?
How will my card be delivered?
To which address will my business debit card be delivered?
How do I activate my business debit card?
Card Troubleshooting
16
Where is my card accepted?
My card payment was declined. What happened?
My contactless (NFC) transaction was not successful. What happened?
How can I unblock/block my business debit card?
I lost my business debit card, what should I do?
See all 16 articles
PIN Code
8
How do I set my PIN code?
How do I change my PIN code?
Why was my card blocked after I tried entering my PIN code?
Why is my PIN code not working after I changed it in the App?
How to protect my PIN code?
See all 8 articles
Card Limits
8
When does the month start?
Can I change the limits at any point of time?
Will I receive an error message, if a card payment fails due to exceeding card limit?
Can I add cards to increase my monthly available limit?
How does the progress bar work?
See all 8 articles
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