Home
Contact us
Enter your search term here...
Search
Home
Kontaktiere uns
Enter your search term here...
Search
Cards
General
14
How many debit cards come along with one account?
What type of card will I receive?
Can I make contactless (NFC) payments?
What is the maximum amount I can pay via contactless (NFC)?
How can I activate contactless (NFC) payments?
See all 14 articles
Delivery
4
When will my card be delivered? I ordered additional cards, when will I receive them?
How will my card be delivered?
To which address will my card be delivered?
How do I activate my card?
Card Troubleshooting
12
Where is my card accepted?
My card payment was declined. What happened?
My contactless (NFC) transaction was not successful. What happened?
How can I unblock/block my card?
I lost my card, what should I do?
See all 12 articles
PIN Code
8
How do I set my PIN code?
How do I change my PIN code?
Why was my card blocked after I tried entering my PIN code?
Why is my PIN code not working after I changed it in the App?
How to protect my PIN code?
See all 8 articles
Card Limits
8
When does the month start?
Can I change the limits at any point of time?
Will I receive an error message, if a card payment fails due to exceeding card limit?
Can I add cards to increase my monthly available limit?
How does the progress bar work?
See all 8 articles
Ready to get a Penta account?
Open an account
