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Payment Transactions
Help Center
Payment Transactions
General
4
What payment methods are available to me domestically with my Penta business account?
What special features does Penta provide you with for payment transactions?
How do I add a receipt to a transaction?
Can I set a daily transaction limit?
Notifications & Categories
6
How do I send a payment confirmation?
How can I set up notifications?
What notifications can I set up about activity on my account?
How can I categorize transactions and change the category?
How can I change the names of the categories?
See all 6 articles
Cash Payments & Checks
3
How do I withdraw cash from my Penta account?
How do I deposit cash to my Penta account?
How can I cash a check on my Penta account?
Transfers & Standing Orders
4
How can I make a bank transfer?
Where can I see that my transfer has been carried out?
How can I download a transfer confirmation?
How do I set up a bank transfer or a standing order?
Batch Payments
8
What is a Batch Payment?
How can I execute a Batch Payment?
How do I fill out the template for the Batch Payment?
Can I use my own template for a Batch Payment?
Who can make Batch Payments?
See all 8 articles
Direct Debits
26
Are SEPA direct debits on my Penta business account always free of charge?
How do I setup a company direct debit mandate to debit my Penta business account?
What are SEPA Core Direct Debits?
How do I register for SEPA Core Direct Debit with Penta?
Why does Penta perform a credit check before I can collect direct debits?
See all 26 articles
Help, I can´t get any further!
7
My transfer is not accepted, what can I do?
I didn't receive an smsTAN, what can I do?
Can I have payments called back and how does that work?
I can't find a specific transaction, what can I do?
I'm expecting an incoming payment, but I don't see it in my bank account. What happened?
See all 7 articles
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