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Payments
Cash
2
Can I deposit cash to my account?
Is it possible to withdraw cash at an ATM?
General
6
Can I generate a proof of payment?
Some of my payments are classified wrongly, can I change that?
Can I generate a timed order and a standing order (recurring payments)?
Can I delay payments? Can I schedule payments?
How can I top up my account with money?
See all 6 articles
Payment Troubleshooting
10
I do not see a payment I made.
My payment is not going through.
I did not receive a TAN.
I have a new phone, how can I change the TAN procedure?
I made a mistake in my payment. Can I call back the money?
See all 10 articles
EU (SEPA) Transactions
2
How can I make a transfer?
How do I see that my transfer has been initiated?
Transactions
3
How can I set the daily transaction limit?
Is it possible to make transactions outside of the EU?
Can I receive international payments to my Penta account?
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