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Will my account stay free?
What is your pricing model?
How much does it cost to have a Penta account?
Is there a free trial?
What are the account management fees?
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ATM & Other fees
What are the ATM fees that I get charged (local)?
What are the ATM fees that I get charged (abroad)?
What are the fees that I get charged when paying abroad?
How much does the card cost (first order)?
How much does it cost to reorder the card / replace the lost card?
When will you deduct money from my account?
Can I download my past invoices?
What are Penta Credits?
How do you treat VAT on your invoices?
Do you charge per business or per account?
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Billing, Charges & Administrative
When will you start charging?
How do I know which plan I am on?
If I upgrade my pricing plan, is the new plan immediately available to me?
If I downgrade my pricing plan, will I be downgraded immediately?
What happens if I downgrade and then before the downgrade becomes effective, I upgrade again?
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