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Prices & Billing
Prices & Billing
What pricing models does Penta offer you?
How much does a Penta business account cost?
How many free subaccounts are included in the account maintenance fees?
Fees for card use
How much does the Penta VISA card cost?
What does it cost to reorder a Penta VISA card?
What fees will I be charged for cash withdrawals at ATMs at home and abroad?
What fees will I be charged for card payments?
SEPA transaction fees
What are the fees for outgoing SEPA transfers?
What are the fees for incoming SEPA direct debits?
What are the fees for outgoing SEPA direct debits?
Is Global Money included in every price plan?
What costs do I incur when exchanging currencies with Global Money?
What are the costs when I make a foreign transfer with Global Money?
Does Penta charge interest or fees for account balances?
How and when will I be billed for my Penta business account?
When and how will I be notified when Penta withdraws money from my account?
Where can I view my invoices?
Are the invoice and booking dates the same?
What exactly will I be charged? What is included in the invoice?
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Where can I see which price plan I currently have?
How can I change the price plan of my business (upgrade & downgrade)?
If I choose a higher price plan (upgrade), when does it become active?
If I choose a lower price plan (downgrade), when does it become active?
What happens if I downgrade my price plan and then upgrade again before the downgrade takes effect?
How does the free one month trial work?
What is included in my free trial?
What happens when the one month trial period is over?
What are Penta credits?
How do I earn Penta Credits?
Where do I see the balance of my Penta Credits?
Still can't find an answer?
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