There might be a few reasons why a payment is not going through:
|Incorrect TAN code was entered||Please check that you entered the right TAN code from the SMS you received|
|Internet connection is unstable||Please check that your internet connection is strong enough|
|Browser issue||Please try making a payment using a different browser|
|Device issue||Please try making a payment using a different device|
If your payment still does not go through, please contact customer support.