Incoming payments take up to 2 business days to show up.

Generally, all incoming and outgoing bank transactions are regulated by the SEPA framework. This is the European payments network. The guidelines state that credit and debit transfers to and from SEPA accounts must be posted within one banking day. This regulation applies to all domestic and cross-border transfers between SEPA accounts.

Please note that the posting times depend on the participating banks. One banking day, can mean up to two business days. Posting time depends on many factors (domestic or cross-border transfer, merchant data submission time and other reasons). 

If you have any questions about this topic, our customer service will be happy to help you from 9:00 am to 6:00 pm weekdays by phone at +49 30 255 585 803 or by email at help@getpenta.com.