When you open a Penta account for GmbH or UG in Gründung, you have 10 weeks to send us your certificate of registration.
If we do not receive an excerpt from the commercial register (Handelsregisterauszug) from you after 10 weeks we are legally obliged to block your account temporarily for outgoing payments.
As soon as you have received your commercial register extract, please upload it to your Penta account. The upload option can be found in the “Setup” menu item. Please click "Handelsregisterauszug" to upload the extract.
We will check the extract from the commercial register as soon as possible. If your account has already been blocked due to the missing extract, we will reactivate your account after successful verification so that you have a fully usable business account.
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