If you received an error message, please try to restart the registration process on our registration page.
Other reasons for a failed registration may be:
- You or your business are taxable in the United States
- Your legal form is not supported by us
- The VideoIdent failed
- The VideoIdent of one or all legal representatives is missing
- We still need information from you
- You did not answer the compliance questions completely or correctly
If you have any questions about this topic, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail to help@getpenta.com