• Please go to the domain app.getpenta.com 
  • Click on "Forgot password?"
  • After that, you will be guided to the next step
  • Now enter your e-mail address and click on "reset password"
  • Please check your mailbox immediately. You will receive an e-mail with the link to reset your password
  • Important: The link to reset your password is only valid for 30 minutes.


If you have any questions about this topic, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail to help@getpenta.com