A downgrade of your price plan for example from Enterprise to Comfort and always takes place on the first day of the following month.

Please note: There may be extra charges if you have more users, cards or subaccounts than your new plan allows. If you want to avoid extra costs, make sure to deactivate all additional features before the end of the month.

If you have any questions about this topic, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays at the e-mail address invoices@getpenta.com