There are two types of direct debit mandates within the SEPA framework: B2C and B2B Sepa Direct Debits (SDD). 


While the B2C direct debit is very simple and uncomplicated, a B2B direct debit needs to be registered with the financial institution/ bank first.


In order to create a direct debit mandate with us, please send us an e-Mail to help@getpenta.com with the scanned direct debit mandate. We will then create this for you within our internal systems.


Please do not send us the mandates via physical mail, since this will only delay the process.