• The admin of the Penta business account must authorize the employee to receive the VISA card.
• You can do this directly in the app or contact our customer service by phone
• Once the authorization is done, you can request the new VISA card for the employee
• Once your employee has received the card, he/she can set the PIN of his/her card and activate the card

If you have any questions on this topic, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail to help@getpenta.com