If you would like to use the SEPA Direct Debit procedure, please contact our customer service.
We will then guide you through the following process:
- Confirm the General Terms and Conditions* for the SEPA Direct Debit Procedure
- Apply for your Creditor Identifier (How do I do that?)
- Go through the credit check (Why is this necessary?)
Once the credit check is successfully completed, you will be assigned a collection limit and can start creating direct debits.
*TERMS AND CONDITIONS:
Conditions for tolerated overdrafts
If you have any questions about this topic, our customer service will be happy to help you from 9.00 a.m. to 6.00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail to help@getpenta.com.
