If you would like to use the SEPA Direct Debit procedure, please contact our customer service.

We will then guide you through the following process:

Once the credit check is successfully completed, you will be assigned a collection limit and can start creating direct debits.


Conditions for direct debit

Conditions for tolerated overdrafts

If you have any questions about this topic, our customer service will be happy to help you from 9.00 a.m. to 6.00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail to help@getpenta.com.