Please first apply to set up the SEPA Core Direct Debit process by sending us an email to

We will then start the credit check.

  • In order to assess your application, we pull a credit report from our partner Creditreform, a leading provider of credit reports in Germany. 
  • We check the probability of default (PD) of your business, which we receive with your credit report. The probability of default is a percentage figure that tells us how likely it is that your company will be unable to service its credit obligations. If your PD is above 4%, the risk is too high for us and unfortunately we cannot accept your application. 
  • If your PD is lower than 4%, we will approve your application and assign you a collection limit.

If you have any questions about this topic, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays by phone at +49 30 255 585 803 or by email at