Please note that the SEPA Direct Debit Collection feature will be discontinued by Solaris SE on 21 June 2023.
On that date Solaris SE will set its collection limits to 0 and you will no longer be able to debit your clients’ accounts.
Due to the credit risk of direct debit, we currently limit the maximum amount that can be collected per direct debit to €1.500.
This means that the individual direct debits you create must not exceed the amount of 1,500 €.
If you have any questions on this topic, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail at help@getpenta.com.