The collection date is the date on which the direct debit is to be executed as specified by you. 

We transfer your direct debit one day before the scheduled direct debit collection, at 8 a.m., to our banking partner, who then processes it and ensures that your direct debit is collected and credited to your account on the next business day. 

Please note that direct debits that fall on a holiday will be collected on the following business day. 

If you have any questions about this topic, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail at