The ordinary termination of your business account may be due to the following reasons:

  • The use of your Penta business account did not comply with Solaris SE's policies and procedures
  • You did not answer Solaris SE's questions about your account activity sufficiently 

If Solaris SE cancels your Penta business account with due notice, you can continue to use your Penta business account to its full extent within the period of 60 days. 

Important: Please withdraw your entire balance from your account before the closure date.

If you have any questions, our customer service will be happy to help you from 9.00 a.m. to 6.00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail to