Your bank must continue to transfer incoming payments and existing balances to the creditor until the debts are paid off. 

The amount depends on whether you have set up a seizure protection for your account.

If you have any further questions, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail to