• You will receive an email notification when money has arrived at Wise. 
  • You will receive an email notification when money has been paid out by Wise (this does not mean that the money has already been credited to the recipient's account)
  • You will receive an email notification if there is a problem with the transfer
  • In rare cases, Wise will contact you directly by phone.


To learn more, please register with Wise and then navigate to the Wise Help Center.