At this time, we are unable to process checks in the traditional sense at Penta.

Therefore, please contact the check issuer and ask them to initiate an online transfer in the amount of the crossed check.

Our customer service will be happy to assist you and provide you with the necessary documents, such as a bank confirmation proving that your account is held at the appropriate financial institution.

If you have any questions on this topic, our customer service will be happy to help you from 9:00 a.m. to 6:00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail at help@getpenta.com.