The customer service of Süd-West-Kreditbank is available for you from Monday to Thursday from 08.00 to 18.00 and on Fridays from 08.00 to 17.00 on 0800 120 4444 or by email to

If you have an inquiry, it is best to fill out the contact form on the SWK Bank website. 

Alternatively, you can also contact Penta's customer service by phone at +49 (0)30 255 58 58 03 or by e-mail at from Monday to Friday from 9.00 am to 6.00 pm.

Would you like to learn more? Start your application here on the partner page of SWK and Penta or browse through our Penta blog article.