There are the following push notifications for your Penta account that you can receive on your mobile device:

  • Announcements about features / new functionality
  • Authorization requests for login
  • Authorization requests for new permissions
  • Confirmation that authorization has been added
  • Rejected payment
  • Outgoing payment
  • Incoming payment
  • New prepared payment
  • User authorization required (when adding new persons to the Penta account)
  • User authorization successful (when adding new persons to the Penta account) 
  • smsTAN to log in to the Penta WebApp
  • Information about possible card fraud (authorization of a card transaction)

If you have any questions, our customer service will be happy to help you from 9.00 a.m. to 6.00 p.m. weekdays by phone at +49 30 255 585 803 or by e-mail at