Once you have opened a Qonto account, you will have a checklist in your Penta account so that you are aware of various steps you need to take care of before your Penta account is closed, like informing your customers or suppliers about the IBAN change, downloading important documents etc.
The checklist will shown at the top of the side navigation like in the example below:
The checklist will show you the following sections so you can set these up also in our new Qonto account:
- Prepared payments
- Scheduled payments
- SEPA mandates
- Card payments
- Integrations (lexoffice & DATEV Belegbilderservice)
- Credits & Referrals
- Account closure
Our dedicated customer service team is available to answer any questions you may have. Once you receive your invitation to move to Qonto, you can reach us 7 days a week by email at firstname.lastname@example.org.