General

How many business debit cards come along with one account?

When opening an account, you get one business debit card sent to your address. Have a bigger team? You can order as many as you like for an additional month...

What type of card will I receive?

Your card is a business debit card, which means that all transactions occur in real-time and are directly debited from your bank account.

Can I make contactless (NFC) payments?

Your debit card is equipped with NFC, a technology that enables you to make contactless payments. Before you can make your first contactless payment, you ne...

What is the maximum amount I can pay via contactless (NFC)?

Contactless payments work for amounts up to 25.00 EUR in Germany. Above this limit you will have to enter your PIN.  For other countries spending limits...

How can I activate contactless (NFC) payments?

In order to activate contactless payments on your card, you first have to make a payment with your PIN at a card terminal or you have to withdraw cash at an...

Do I have to sign my card?

No, in Europe and many other parts of the world we see a strongly developed Chip & PIN infrastructure. If a purchase requires you to sign the card, you ...

Can I cancel my second business debit card?

Yes. You can block this card temporarily or permanently directly in your Penta account.

How can I add my VISA card to Google Pay?

Currently, only Penta customers holding a VISA card can use Google Pay (in case you didn’t know, we recently switched from MasterCard to VISA). If you’d lik...

What is the difference between business debit cards and credit cards?

Both cards get accepted at the same places. The difference is, where the cards pull the money from.  Business debit cards draw money directly from your...

How does a business debit card work?

Business debit cards draw money directly from your checking account when you make the purchase. They do this by placing a hold on the amount of the purchase...