Multi-User & Multi-Cards
What does Multi-User mean?
You can invite multiple users to log into your business Penta account and define their permissions. You can also request a card for these users. Access...
Where can I add a new user?
In the user section under "Users&Cards" in Penta Online Banking there is a "Add user" button. Follow the steps and grant permissions...
What permissions are available for each user?
You can grant these permissions to all your legal representative users: Administrator User can access any current or future feature of the Penta accou...
How do the other users get access to Penta?
Additional users will receive an email with a link to access the Penta account. They will need to set their password before they can log into the account. ...
If I set a user as an Administrator, what does this mean?
An administrator can: Access any current or future feature. Assign or remove Administrator rights for other users. A user can have all current per...
What happens if I add a user with none of the specified permissions?
You can add a user and choose to not give them any permission. This means they can log into the Penta account and view the account details (IBAN & BIC),...
What does the View Transactions and Balance permission mean?
If this permission is granted: Users can view all transactions, the total balance of the account, and download statements. If this permission is not gran...
What is the video identification / authorisation process and why do users need to do this?
To help keep your account secure, any non-legal representative who can make payments on behalf of your business needs to be video identified and authorised...