Account Opening Procedure

How long does it take to open an account and when can I use my account?

Filling out your registration for a Penta account takes about 15 minutes. All legal representatives of your company must now identify themselves via video i...

How does the registration and account opening work?

Filling out your registration for a Penta account takes about 15 minutes. After you have filled out the registration form, uploaded the necessary docume...

How is the legitimation and identification done during the registration?

You and all legal representatives of your company have to identify themselves personally. The VideoIdent is carried out by our partner IDnow. You will n...

How does the VideoIdent with IDnow work exactly and what do I need to keep in mind?

Checklist before you start: Do you have a cell phone with a valid phone number? Do you have your ID card or passport at hand? Is there background noi...

Who has to do a VideoIdent with IDnow?

All legal representatives of your company have to identify themselves to us. German law requires full transparency about the ownership and representation of...

At what times is VideoIdent with IDnow available?

Video identification can be performed from Monday to Sunday from 08:00 am to 00:00 am. Hint: If you download the IDnow app on your cell phone and perfor...

Does Penta offer assistance with account switching?

Penta offers you assistance in switching accounts. We can help you simplify the process of switching to a Penta business account. For further informatio...