Yes, you can cancel your account anytime. Reach out to our customer support team in order to close your account. Before you close your Penta account, p...
Yes, Penta offers a regular bank account with a German IBAN in partnership with solarisBank. Penta does not hold its own banking license, instead, we’v...
Currently, Penta is only available for German businesses, therefore we cannot provide a UK IBAN number or a UK bank sort code.
Ensuring that your money is safe is our core value. Penta works together with solarisBank, which is a fully licensed bank, to comply with all the BaFin requ...
You can see all your transactions in the transaction overview in your Penta account. You can also choose to download your transactions as a .csv or .pdf fil...
All outgoing transactions should show up in your account immediately. The incoming transactions, however, can take up to 2 business days to show up. In ...
You can export your transactions data from the Transactions screen in your Penta account. This is a convenient way to share the transactions information wit...
If you received a full or partial refund on one of your debit MasterCard transactions, you will be notified straight away. Please note that it can take one ...
Yes, you will receive a full-fledged bank account with a German IBAN number. You can find your IBAN number by clicking "Account" in the left colum...
With Penta you can open one account per legal entity. The number of legal entities you can open accounts for is not limited. You cannot use the same em...