Card Limits
What are the maximum card limits for my Penta VISA and Mastercard?
The maximum card limits of the Penta card differ depending on whether you have chosen the “Starter”, “Comfort” or “Enterprise” pricing plan and whether you ...
Can I increase the maximum card limit?
Yes, but this is currently only possible for the online payment limit and only for users with the „Comfort” and „Enterprise” pricing model who have a VISA d...
Can I change the limits for individual users at any time?
Yes. You can change the limits of all VISA cards belonging to your company at any time if you have the "Manage cards" permission. You can acc...
Can I increase the limit for cash withdrawals?
No. At the moment this is not possible. The daily limit for cash withdrawals with each card is €3,000 daily and €10,000 monthly. Are you missing a featu...
What are online and offline payments?
Offline payments are all payments you make with the physical card, for example when paying in a store or withdrawing cash from an ATM Online payments...
When does the calculation of the monthly limit start?
The calculation of the monthly card limit starts at the beginning of each calendar month, regardless of the date where you received or activated the card. ...
How does the progress bar for the card limit work?
The progress bar starts at €0. The higher the usage of your monthly card limit, the higher the bar rises. When your monthly card limit is used up, your card...
Will I get an error message if a card payment fails due to exceeding the card limit?
No, you will currently not receive an automatic notification if a payment cannot be made because you have exceeded your card limit. Want to know more? ...