Price plan questions
Here you can find all information about Pentas pricing plans.
How can I change the price plan of my business (upgrade & downgrade)?
The price plan of a company can be changed by the account admin (managing director). You can view and change your price plan at any time in the "...
If I choose a higher price plan (upgrade), when does it become active?
As soon as you upgrade to a higher plan, for example from the Advanced to the Premium plan, all benefits and services of the higher price plan are immediat...
If I choose a lower price plan (downgrade), when does it become active?
A downgrade of your price plan from Premium to Advanced always takes place on the first day of the following month. Please note: A downgrade of your pr...
What happens if I downgrade my price plan and then upgrade again before the downgrade takes effect?
Your downgrade will be cancelled and the new plan will be applied. If you have any questions about this issue, our customer service team will be happy ...
Where can I see which price plan I currently have?
You can view and change your Penta pricing plan at any time in the "Subscription” tab under the "Administration" menu item. Click here...