Direct Debits

This folder is about everything related to direct debits.

Are SEPA direct debits on my Penta business account always free of charge?

Direct debits that others collect from you on your Penta business account are always free of charge. Direct Debits that you collect from others on their...

How do I setup a company direct debit mandate to debit my Penta business account?

Within the SEPA zone there are two types of direct debit mandates: Private and Corporate Direct Debits. While the private direct debit is very simple an...

What are SEPA Core Direct Debits?

SEPA Direct Debit allows you to automatically debit one-time or recurring payments from your customers' accounts.  At Penta we offer the SEPA Core D...

How do I register for SEPA Core Direct Debit with Penta?

Please note that the SEPA Direct Debit Collection feature will be discontinued by Solaris SE on 21 June 2023.  On that date Solaris SE will set its collect...

Why does Penta perform a credit check before I can collect direct debits?

Please note that the SEPA Direct Debit Collection feature will be discontinued by Solaris SE on 21 June 2023.  On that date Solaris SE will set its collect...

How does the credit check work to set up SEPA Direct Debit?

Please note that the SEPA Direct Debit Collection feature will be discontinued by Solaris SE on 21 June 2023.  On that date Solaris SE will set its collect...

Where can I find out more about the probability of default?

The probability of default is provided to us by our partner, Creditreform, a leading provider of credit reports in Germany. The credit report relevant for P...

How can I find out my probability of default (PD)?

Every company is entitled to receive a free self-disclosure from Creditreform. To request one, please go to this website and follow this process:  Find...

What is the Creditor Identifier?

Please note that the SEPA Direct Debit Collection feature will be discontinued by Solaris SE on 21 June 2023.  On that date Solaris SE will set its collect...

How does direct debit collection limit work?

Please note that the SEPA Direct Debit Collection feature will be discontinued by Solaris SE on 21 June 2023.  On that date Solaris SE will set its collect...