This folder is about everything related to direct debits.
Direct debits that others collect from you on your Penta business account are always free of charge. Direct Debits that you collect from others on their...
Within the SEPA zone there are two types of direct debit mandates: Private and Corporate Direct Debits. While the private direct debit is very simple an...
SEPA Direct Debit allows you to automatically debit one-time or recurring payments from your customers' accounts. At Penta we offer the SEPA Core ...
If you would like to use the SEPA Direct Debit procedure, please contact our customer service. We will then guide you through the following process: C...
Your customers have the legal right to reclaim payments collected with the SEPA procedure within eight weeks. If your account is insufficiently covered...
Please first apply to set up the SEPA Core Direct Debit process by sending us an email to help@getpenta.com. We will then start the credit check. I...
The probability of default is provided to us by our partner, Creditreform, a leading provider of credit reports in Germany. The credit report relevant for P...
Every company is entitled to receive a free self-disclosure from Creditreform. To request one, please go to this website and follow this process: Find...
The direct debit limit is the amount you can collect in a rolling period of 8 weeks. Once you have collected a direct debit, your collection limit will...
You can view your remaining budget at any time in your Penta account under the menu item "Direct Debits". Once you have reached your direct d...