Card Features

Can I make contactless payments using NFC with my VISA card?

Yes, your VISA card is equipped with NFC and thus enables contactless payment.  To activate the NFC process, you must make a payment with your PIN at an...

What is the maximum amount I can pay contactless with NFC?

Contactless payment with NFC is possible in Germany for amounts up to 25.00 EUR. For payments above 25.00 EUR, the PIN must be entered.  For other regio...

How do I activate contactless payment with NFC?

To activate the NFC procedure, you must make a payment with your PIN at an online card terminal or at an ATM. Only when this payment has been successful...

My contactless (NFC) transaction was not successful. What happened?

Please make sure that you have completed a payment with your PIN at a card terminal that is online or that you have withdrawn cash at an ATM with your PIN i...

How can I add my VISA card to Google Pay?

To add your VISA card to Google Pay, please follow these three steps: Download the Google Pay app on your phone (Android only) Open Google Pay and fol...

When will Apple Pay be available?

Our banking partner is working to launch Apple Pay as soon as possible. If we introduce this feature, we will of course inform you. Are you missing a fe...