Card Features
How can I add my Penta VISA card to Apple Pay?
You can use your Penta VISA card and Apple Pay together with your iPhone, iPad, Mac, or Apple Watch. iPhone first open the Wallet app on your iPhone, ...
What should I bear in mind when paying with Penta and Apple Pay?
When setting up and using your Penta VISA Card with Apple Pay, please note the following: You can connect your Penta VISA card to your Apple Watch, iPa...
How is my data protected with Apple Pay?
Full card numbers are not stored on the device or on Apple Pay servers. Instead, a unique device account number is created, encrypted, and then stored in th...
How can I add my VISA card to Google Pay?
To add your VISA card to Google Pay, please follow these three steps: Download the Google Pay app on your phone (Android only) Open Google Pay and fol...
Can I make contactless payments using NFC with my VISA card?
Yes, your VISA card is equipped with NFC and thus enables contactless payment. To activate the NFC process, you must make a payment with your PIN at an...
What is the maximum amount I can pay contactless with NFC?
Contactless payment with NFC is possible in Germany for amounts up to 25.00 EUR. For payments above 25.00 EUR, the PIN must be entered. For other regio...
How do I activate contactless payment with NFC?
To activate the NFC procedure, you must make a payment with your PIN at an online card terminal or at an ATM. Only when this payment has been successful...
My contactless (NFC) transaction was not successful. What happened?
Please make sure that you have completed a payment with your PIN at a card terminal that is online or that you have withdrawn cash at an ATM with your PIN i...