Notifications

Will I receive a receipt for my foreign transfer?

Currently Penta does not offer this feature. We only know the exact time when the payment was debited from your account. However, you are welcome to vot...

What happens when a foreign payment has failed?

As soon as a foreign payment has failed, for example because it was declined by the recipient's bank, you will receive an email notification from us. ...

How will I be informed about my payments and currency conversions?

We will inform you about the status of your currency conversions & payments via email in a timely manner. If you have any further questions on this ...

How is the foreign payment displayed on my Penta business account?

Since Global Money acts as a wallet, you will see an outgoing payment to Currencycloud on your account statement. Please note that your international pa...