Technical Questions

What technical requirements do I need to use the Penta App?

The Penta app only supports devices with the Android operating system from version 7 or the iOS operating system in version 10-14. If your smartphone ha...

How can I reset my device to factory settings?

Here you will find instructions on how to reset your device to factory settings: Guide for iOS-Devices Guide for Android-Devices Should you have an...

What does it mean when my device is "jailbroken" or "rooted"?

Jailbreaking is the modification of an operating system (iOS or Android) to include certain functions.  Most operating systems on mobile devices are so-...